Frequently Asked Questions

The only dumb question is the one not asked!

Why doesn't the shopping cart recognize my account information? - Your Member Login area account is not the same account.  You will have to set up a new account for the shopping cart area.

Shopping Cart Account Information

How do I retrieve and or change my account Password? You will find lots of account information here.

More answers to FAQ's

 What will I find at Poly Clay Play? 

International Shipping Policies - Any order placed assumes you agree with these policies.

US Shipping & Returns - When will my items ship?

How Do I get my Poly Clay Play Club Member 20% Discount?

What is the Poly Clay Play Club?

How can I qualify for a 20% Discount?

How do I get my purchased Tutorials, Projects or Classes?

Challenges - How do I find out more about Poly Clay Play hosted challenges?

What to do if my Blackberry isn't working.

How do I fix dried up Inka-Gold?

Poly Clay Play Shopping Club - Earn 4% - 10% to spend on products and tools.

Send me a Note!

Please feel free to fill in the form below if you have any questions about the

• Poly Clay Play Club
• Product Availability
• Artists Corner or Adventures Classes
• Challenges
• Polymer Clay in general

...or anything else to do with Poly Clay Play.

I am happy to answer.

If you have a concern or other feedback please let me know.

If you can't find a product and think I might be able to find it for you, send me a note.

If you are interested in designing and or writing for Poly Clay Play, please send me a note.  I will get back to you with all the details.

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